Customer: Ferris Order: 149563 am writing to you regarding the work you have carried for our customer Mrs Ferris.

Following completion of their installation, the customer has written in to express their satisfaction with the installation carried out by you. Such feedback is always a pleasure to receive and I would like to take this opportunity to thank you for providing our customers with such an excellent level of service on this occasion.

Wickes pride ourselves on being able to provide the best possible standards of service and care to our customers and clearly you play a major part in our service offering.

Thank you once again for all your hard work and commitment. Yours Sincerely.