PRIVACY POLICY
We understand that you care about how your personal data is used and shared, and your privacy is of the highest important to us.
We value the privacy of every person who visits our website, (“Our Site”) and we will only collect and use personal data in ways that are described, and in a manner consistent with our obligations (and your rights) under the current EU laws.
Please ensure that you read our Privacy Policy carefully. Your acceptance and understanding of our Privacy Policy are recognised upon your first use of our website.
If you do not accept and / or agree with our Privacy Policy, please ensure that you immediately stop using Our Site and contact us here.
Interpretation / Definitions
The following “terms” have the following meanings in this policy:
“Cookie Law” means the relevant parts of the EU Cookie Law May 2011; (ref: EU Regulation 2009/136/EC)
“personal data” means any/all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means APQ (website owner)
Who and what does our Privacy Policy cover?
Our Privacy Policy applies to your use of our website only. We confirm that our site contains links to other website’s, and we have no control over how your data is used/stored/collected by these other websites. We recommend that you familiarise yourself with the privacy policies of any/all third-party websites before sharing any of your personal data on their websites.
1.1 You have the following rights as a Data Subject under the current GDPR laws: (which this Policy and our use of personal data are designed to uphold)
1.2 If you have any complaints about our use of your personal data, please contact us using the email address: info@apqgroup.com or by contacting us at our registered office (APQ Group Developments Limited, whose registered office is at 1st Floor, Capital House, Westbourne Street, High Wycombe, HP11 2PZ [registration number 12686013], telephone number: 0330 0100045). We aim to resolve the complaint for you within 14 days. If our Operations Team are unable to resolve the matter, this complaint can then be escalated to our Senior Management for independent review. If neither can resolve this complaint, you also have the right to lodge a formal complaint with The Furniture Ombudsman, who can be contacted at: The Furniture Ombudsman, Second Floor, 3-4 Viewpoint Office Village, Babbage Road, Stevenage, SG1 2EW, Tel 0333 241 3209, email info@thefurnitureombudsman.org. We will abide by any decision made by The Furniture Ombudsman.
1.3 For further information about your rights, please contact The Furniture Ombudsman or your local Citizens Advice Bureau.
3.1 All personal data is processed and stored securely, for no longer than is necessary, considering the reason(s) for which it was first collected. We will always comply with our obligations and safeguard your rights under GDPR.
3.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by submitting contact details via our contact form), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
3.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications
(EC Directive) Regulations 2003.
3.4 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
3.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
4.1 We will only share any of your data with any third-party or business to business affiliates relating to your project.
4.2 We may sometimes contract with third parties to supply services to you on our behalf. These may include payment processing, delivery of goods or services, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some / all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
4.3 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared / used within the bounds of the law.
4.4 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.
5.1 We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
5.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
6.1 When you submit personal data via Our Site, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to optout of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).
6.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
7.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
7.2 You may restrict our use of Cookies.
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable, and we will provide any and all information in response to your request free of charge. Please contact us for more details using the contact details available on our website.
9.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected, at all times.
9.2 All Cookies used by and on Our Site are used in accordance with current Cookie Law.
See: UK Cookie Law
9.3 Before Cookies are placed on your computer or device, you will be shown a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
9.4 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser settings, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
9.5 Our Site uses analytics services. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
9.6 The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
9.7 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
9.8 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
9.9 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
If you have any questions about Our Site or this Privacy Policy, please contact us by using the email address on our website. Please ensure that your query is clear, particularly if it is a request for information about the data that we hold about you.
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.
Links:
GDPR
Cookies
